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Ontario Spine (“we”, “us”, “our”) operates the website https://ontariospine.ca (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, including when you sign up for membership or make payments.

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you register for membership or make a payment, we may collect:

• Name

• Email address

• Phone number

• Billing address

• Payment information (processed securely by third-party providers)

b. Non-Personal Information

We may collect non-identifiable information such as:

• Browser type

• IP address

• Pages visited

• Time spent on the Website

2. How We Use Your Information

We use your information to:

• Process memberships and payments

• Communicate with you regarding your membership

• Provide customer support

• Improve our Website and services

• Comply with legal obligations

3. Payment Processing

All payments are processed through secure third-party payment processors integrated with Wix. We do not store your full payment details on our servers.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

However, your information may be shared with:

• Wix.com Ltd., our website hosting provider, which stores and processes data on our behalf

• Payment processors used by Wix to complete transactions

• Service providers necessary to operate our Website

These third parties are obligated to protect your information and use it only for providing services to us.

5. Wix Platform and Third-Party Services

Our Website is hosted on Wix. Wix provides us with the online platform that allows us to offer memberships and accept payments.

Your data may be stored through Wix’s data storage, databases, and general Wix applications. They store your data on secure servers behind a firewall.

Wix and its partners may collect and process data in accordance with their own privacy policies. We encourage you to review Wix’s Privacy Policy for more information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal and regulatory requirements

8. Your Rights (Canada / Ontario)

You have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our Website. You can modify your browser settings to decline cookies if you prefer.

10. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

info@ontariospine.ca